/* ── Knowledgebase Modern UI ─────────────────────────────────── */
.kb-m{--km-primary:#6366f1;--km-primary-h:#4f46e5;--km-accent:#0ea5e9;--km-bg:#f1f5f9;--km-surface:#ffffff;--km-surface2:#f8fafc;--km-border:#e2e8f0;--km-text:#1e293b;--km-muted:#64748b;--km-success:#10b981;--km-warn:#f59e0b;--km-danger:#ef4444;--km-radius:12px;--km-shadow:0 1px 4px rgba(0,0,0,.06);--km-shadow-md:0 4px 16px rgba(0,0,0,.1);--km-shadow-lg:0 8px 32px rgba(0,0,0,.14);font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,sans-serif;color:var(--km-text)}
.kb-m *{box-sizing:border-box}

/* ── Hero ──────────────────────────────────────────────────────── */
.kb-m .km-hero{background:linear-gradient(150deg,#1e1b4b 0%,#312e81 35%,#4f46e5 70%,#0ea5e9 100%);padding:56px 24px 64px;text-align:center;position:relative;overflow:hidden}
.kb-m .km-hero::before{content:'';position:absolute;inset:0;background:url("data:image/svg+xml,%3Csvg width='60' height='60' viewBox='0 0 60 60' xmlns='http://www.w3.org/2000/svg'%3E%3Cg fill='%23fff' fill-opacity='.03'%3E%3Cpath d='M36 34v-4h-2v4h-4v2h4v4h2v-4h4v-2h-4zm0-30V0h-2v4h-4v2h4v4h2V6h4V4h-4zM6 34v-4H4v4H0v2h4v4h2v-4h4v-2H6zM6 4V0H4v4H0v2h4v4h2V6h4V4H6z'/%3E%3C/g%3E%3C/svg%3E");pointer-events:none}
.kb-m .km-hero::after{content:'';position:absolute;bottom:-1px;left:0;right:0;height:48px;background:var(--km-bg,#f1f5f9);clip-path:ellipse(55% 100% at 50% 100%);pointer-events:none}
.kb-m .km-hero-inner{position:relative;z-index:1;max-width:660px;margin:0 auto}
.kb-m .km-hero-eyebrow{display:inline-block;background:rgba(255,255,255,.14);border:1px solid rgba(255,255,255,.2);color:rgba(255,255,255,.9);font-size:12px;font-weight:600;letter-spacing:.06em;text-transform:uppercase;padding:5px 14px;border-radius:999px;margin-bottom:16px}
.kb-m .km-hero-title{font-size:clamp(24px,4vw,38px);font-weight:800;color:#fff;margin:0 0 10px;letter-spacing:-.03em;line-height:1.2}
.kb-m .km-hero-sub{font-size:16px;color:rgba(255,255,255,.75);margin:0 0 28px;font-weight:400}
.kb-m .km-hero-stats{display:inline-flex;align-items:center;gap:6px;margin-top:20px;font-size:13px;color:rgba(255,255,255,.65);font-weight:500}
.kb-m .km-hero-stat-sep{opacity:.4}
.kb-m .km-hero-stats strong{color:rgba(255,255,255,.9)}

/* Search box */
.kb-m .km-search-box{max-width:580px;margin:0 auto;position:relative}
.kb-m .km-search-box form{display:flex;align-items:center;background:#fff;border-radius:50px;padding:5px 5px 5px 18px;box-shadow:0 8px 40px rgba(0,0,0,.22);gap:8px}
.kb-m .km-search-icon{font-size:16px;flex-shrink:0;opacity:.45}
.kb-m .km-search-box input{flex:1;border:none;outline:none;font-size:15px;color:var(--km-text);background:transparent;min-width:0;padding:5px 0}
.kb-m .km-search-box input::placeholder{color:#94a3b8}
.kb-m .km-search-box button{background:var(--km-primary);border:none;border-radius:50px;padding:9px 22px;color:#fff;font-size:14px;font-weight:600;cursor:pointer;transition:.15s;white-space:nowrap;flex-shrink:0}
.kb-m .km-search-box button:hover{background:var(--km-primary-h)}
.kb-m .km-search-live{position:absolute;top:calc(100% + 8px);left:0;right:0;background:#fff;border-radius:12px;box-shadow:var(--km-shadow-lg);display:none;z-index:500;overflow:hidden;text-align:left;border:1px solid var(--km-border)}
.kb-m .km-sl-item{display:block;padding:12px 16px;text-decoration:none;color:var(--km-text);border-bottom:1px solid var(--km-border);transition:.12s}
.kb-m .km-sl-item:last-child{border-bottom:none}
.kb-m .km-sl-item:hover{background:var(--km-surface2)}
.kb-m .km-sl-title{font-size:13px;font-weight:600}
.kb-m .km-sl-meta{font-size:11px;color:var(--km-muted);margin-top:2px}

/* ── Container ─────────────────────────────────────────────────── */
.kb-m .km-container{max-width:1120px;margin:0 auto;padding:0 22px 40px}

/* ── Breadcrumbs ───────────────────────────────────────────────── */
.kb-m .km-breadcrumb{display:flex;align-items:center;flex-wrap:wrap;gap:4px;padding:16px 0 6px;font-size:13px;color:var(--km-muted)}
.kb-m .km-breadcrumb a{color:var(--km-muted);text-decoration:none}.kb-m .km-breadcrumb a:hover{color:var(--km-primary)}
.kb-m .km-breadcrumb .sep{color:var(--km-border);margin:0 2px}

/* ── Section heading ───────────────────────────────────────────── */
.kb-m .km-section{margin-top:28px}
.kb-m .km-section-head{display:flex;align-items:center;gap:10px;margin-bottom:16px}
.kb-m .km-section-label{font-size:14px;font-weight:700;color:var(--km-text);white-space:nowrap}
.kb-m .km-section-line{flex:1;height:1px;background:var(--km-border)}
.kb-m .km-section-count{font-size:11px;font-weight:700;color:var(--km-muted);background:var(--km-surface2);border:1px solid var(--km-border);border-radius:999px;padding:2px 9px;white-space:nowrap}

/* ── Category tiles ────────────────────────────────────────────── */
.kb-m .km-tile-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(250px,1fr));gap:18px;margin-bottom:8px}

.kb-m .km-tile{background:var(--km-surface);border:1px solid var(--km-border);border-radius:16px;overflow:hidden;text-decoration:none;color:var(--km-text);display:flex;flex-direction:column;transition:transform .2s,box-shadow .2s;box-shadow:var(--km-shadow)}
.kb-m .km-tile:hover{transform:translateY(-4px);box-shadow:0 8px 28px var(--tile-shadow,rgba(99,102,241,.18)),0 2px 6px rgba(0,0,0,.06)}

/* Coloured top banner */
.kb-m .km-tile-top{height:80px;display:flex;align-items:center;justify-content:space-between;padding:0 18px;position:relative;overflow:hidden}
.kb-m .km-tile-top::after{content:'';position:absolute;right:-20px;bottom:-20px;width:90px;height:90px;border-radius:50%;background:rgba(255,255,255,.1)}
.kb-m .km-tile-icon{width:48px;height:48px;background:rgba(255,255,255,.22);border-radius:13px;display:flex;align-items:center;justify-content:center;font-size:24px;backdrop-filter:blur(4px);flex-shrink:0}
.kb-m .km-tile-count-badge{background:rgba(255,255,255,.25);color:#fff;font-size:11px;font-weight:700;padding:3px 10px;border-radius:999px;border:1px solid rgba(255,255,255,.3);backdrop-filter:blur(4px)}

/* Tile body */
.kb-m .km-tile-body{padding:16px 18px 18px;flex:1;display:flex;flex-direction:column}
.kb-m .km-tile-name{font-size:15px;font-weight:700;color:var(--km-text);margin:0 0 3px;line-height:1.35}
.kb-m .km-tile-meta{font-size:12px;color:var(--km-muted);margin-bottom:12px;padding-bottom:12px;border-bottom:1px solid var(--km-border)}

/* Article list inside tile */
.kb-m .km-tile-articles{flex:1;list-style:none;margin:0 0 12px;padding:0;display:flex;flex-direction:column;gap:5px}
.kb-m .km-tile-articles li{font-size:12px;color:var(--km-muted);display:flex;align-items:flex-start;gap:6px;line-height:1.45;overflow:hidden}
.kb-m .km-tile-articles li::before{content:'›';color:var(--km-primary);font-weight:700;flex-shrink:0;line-height:1.45}
.kb-m .km-tile-articles li span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.kb-m .km-tile-articles li:last-child{padding-bottom:0}

/* Tile footer CTA */
.kb-m .km-tile-cta{display:flex;align-items:center;justify-content:space-between;font-size:12px;font-weight:600;color:var(--km-primary);margin-top:auto;padding-top:10px;border-top:1px solid var(--km-border);transition:.15s}
.kb-m .km-tile-arrow{font-size:14px;transition:transform .15s}
.kb-m .km-tile:hover .km-tile-cta{color:var(--km-primary-h)}
.kb-m .km-tile:hover .km-tile-arrow{transform:translateX(4px)}

/* ── Article list ──────────────────────────────────────────────── */
.kb-m .km-article-list{background:var(--km-surface);border-radius:var(--km-radius);overflow:hidden;box-shadow:var(--km-shadow);border:1px solid var(--km-border)}
.kb-m .km-article-row{display:flex;align-items:flex-start;gap:14px;padding:15px 18px;text-decoration:none;color:var(--km-text);border-bottom:1px solid var(--km-border);transition:.13s}
.kb-m .km-article-row:last-child{border-bottom:none}
.kb-m .km-article-row:hover{background:rgba(99,102,241,.04)}
.kb-m .km-ar-icon{width:34px;height:34px;border-radius:8px;background:rgba(99,102,241,.08);display:flex;align-items:center;justify-content:center;font-size:14px;flex-shrink:0;margin-top:2px}
.kb-m .km-ar-body{flex:1;min-width:0}
.kb-m .km-ar-title{font-size:14px;font-weight:600;margin-bottom:3px;color:var(--km-text);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.kb-m .km-ar-excerpt{font-size:12px;color:var(--km-muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.kb-m .km-ar-meta{display:flex;align-items:center;gap:10px;margin-top:5px;flex-wrap:wrap}
.kb-m .km-ar-stat{font-size:11px;color:var(--km-muted)}
.kb-m .km-ar-chevron{font-size:18px;color:var(--km-border);flex-shrink:0;transition:.13s;align-self:center}
.kb-m .km-article-row:hover .km-ar-chevron{color:var(--km-primary);transform:translateX(3px)}

/* ── Tabs ──────────────────────────────────────────────────────── */
.kb-m .km-tabs{background:var(--km-surface);border:1px solid var(--km-border);border-radius:var(--km-radius);overflow:hidden;box-shadow:var(--km-shadow)}
.kb-m .km-tab-header{display:flex;border-bottom:1px solid var(--km-border);background:var(--km-surface2)}
.kb-m .km-tab-btn{flex:1;padding:11px 16px;background:none;border:none;border-bottom:2px solid transparent;font-size:13px;font-weight:600;color:var(--km-muted);cursor:pointer;transition:.14s;text-align:center}
.kb-m .km-tab-btn.active{color:var(--km-primary);border-bottom-color:var(--km-primary);background:var(--km-surface)}
.kb-m .km-tab-pane{display:none}.kb-m .km-tab-pane.active{display:block}

/* ── Submit ticket CTA ─────────────────────────────────────────── */
.kb-m .km-cta-card{display:flex;align-items:center;gap:18px;background:linear-gradient(135deg,#1e1b4b 0%,#312e81 60%,#4f46e5 100%);border-radius:16px;padding:22px 26px;margin:28px 0 8px;flex-wrap:wrap}
.kb-m .km-cta-icon{font-size:32px;flex-shrink:0}
.kb-m .km-cta-body{flex:1;min-width:160px}
.kb-m .km-cta-title{font-size:15px;font-weight:700;color:#fff;margin-bottom:3px}
.kb-m .km-cta-sub{font-size:13px;color:rgba(255,255,255,.65)}
.kb-m .km-cta-btn{display:inline-flex;align-items:center;gap:6px;background:#fff;color:#312e81;border-radius:10px;padding:10px 20px;font-size:13px;font-weight:700;text-decoration:none;transition:.15s;white-space:nowrap;flex-shrink:0}
.kb-m .km-cta-btn:hover{background:#e0e7ff;color:#1e1b4b}

/* ── Article view ──────────────────────────────────────────────── */
.kb-m .km-article-layout{display:grid;grid-template-columns:1fr 280px;gap:22px;align-items:start;margin:16px 0 32px}
.kb-m .km-article-main{background:var(--km-surface);border:1px solid var(--km-border);border-radius:var(--km-radius);padding:30px 32px;box-shadow:var(--km-shadow)}
.kb-m .km-article-main h1{font-size:clamp(18px,3vw,23px);font-weight:800;margin:0 0 14px;line-height:1.35;color:var(--km-text);letter-spacing:-.02em}
.kb-m .km-article-meta{display:flex;flex-wrap:wrap;gap:12px;font-size:12px;color:var(--km-muted);margin-bottom:16px;padding-bottom:14px;border-bottom:1px solid var(--km-border)}
.kb-m .km-progress-bar{height:3px;background:var(--km-border);border-radius:99px;margin-bottom:18px;overflow:hidden}
.kb-m .km-progress-fill{height:100%;background:linear-gradient(90deg,var(--km-primary),var(--km-accent));width:0;transition:width .1s linear;border-radius:99px}
.kb-m .km-article-content{font-size:15px;line-height:1.8;color:var(--km-text)}
.kb-m .km-article-content h2{font-size:17px;font-weight:700;margin:22px 0 10px;color:var(--km-text);padding-bottom:6px;border-bottom:1px solid var(--km-border)}
.kb-m .km-article-content h3{font-size:15px;font-weight:600;margin:18px 0 8px}
.kb-m .km-article-content p{margin:0 0 12px}
.kb-m .km-article-content img{max-width:100%;border-radius:8px;height:auto;display:block;margin:10px 0}
.kb-m .km-article-content a{color:var(--km-primary)}
.kb-m .km-article-content pre{background:#1e293b;color:#e2e8f0;border-radius:8px;padding:16px;overflow-x:auto;font-size:13px;line-height:1.6;margin:12px 0}
.kb-m .km-article-content code{background:rgba(99,102,241,.08);border:1px solid rgba(99,102,241,.15);border-radius:4px;padding:1px 6px;font-size:13px;color:var(--km-primary)}
.kb-m .km-article-content pre code{background:none;border:none;padding:0;color:#e2e8f0}
.kb-m .km-article-content table{width:100%;border-collapse:collapse;margin:14px 0;border-radius:8px;overflow:hidden;box-shadow:var(--km-shadow)}
.kb-m .km-article-content table th,.kb-m .km-article-content table td{border:1px solid var(--km-border);padding:9px 12px;font-size:14px}
.kb-m .km-article-content table th{background:var(--km-surface2);font-weight:600}
.kb-m .km-article-content blockquote{border-left:3px solid var(--km-primary);margin:14px 0;padding:10px 16px;background:rgba(99,102,241,.05);border-radius:0 8px 8px 0;color:var(--km-muted);font-style:italic}
.kb-m .km-article-content ul,.kb-m .km-article-content ol{padding-left:24px;margin-bottom:12px}
.kb-m .km-article-content li{margin-bottom:5px}

/* Attachments */
.kb-m .km-attachments{margin-top:18px;padding-top:14px;border-top:1px solid var(--km-border)}
.kb-m .km-att-title{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:var(--km-muted);margin-bottom:8px}
.kb-m .km-att-file{display:inline-flex;align-items:center;gap:6px;padding:6px 12px;background:var(--km-surface2);border:1px solid var(--km-border);border-radius:6px;text-decoration:none;font-size:12px;color:var(--km-text);margin:3px;transition:.13s}
.kb-m .km-att-file:hover{border-color:var(--km-primary);color:var(--km-primary)}

/* Tags */
.kb-m .km-tags{display:flex;flex-wrap:wrap;gap:5px;margin-top:12px}
.kb-m .km-tag{display:inline-block;padding:3px 10px;border-radius:20px;font-size:11px;font-weight:600}

/* Feedback */
.kb-m .km-feedback{display:flex;align-items:center;gap:12px;margin-top:20px;padding:14px 16px;background:var(--km-surface2);border-radius:10px;border:1px solid var(--km-border);flex-wrap:wrap}
.kb-m .km-feedback-q{font-size:13px;font-weight:600;color:var(--km-text)}
.kb-m .km-fb-btn{display:inline-flex;align-items:center;gap:6px;padding:7px 14px;border:1px solid var(--km-border);border-radius:20px;background:#fff;cursor:pointer;font-size:13px;font-weight:500;color:var(--km-muted);transition:.14s}
.kb-m .km-fb-btn:hover{transform:scale(1.04)}
.kb-m .km-fb-btn.yes:hover,.kb-m .km-fb-btn.yes.active{background:#dcfce7;border-color:#86efac;color:#15803d}
.kb-m .km-fb-btn.no:hover,.kb-m .km-fb-btn.no.active{background:#fee2e2;border-color:#fca5a5;color:#b91c1c}
.kb-m .km-fb-stats{font-size:12px;color:var(--km-muted);margin-left:auto}

/* Article actions */
.kb-m .km-article-actions{display:flex;gap:6px;flex-wrap:wrap;margin-top:14px;padding-top:12px;border-top:1px solid var(--km-border)}
.kb-m .km-action-btn{display:inline-flex;align-items:center;gap:5px;padding:6px 12px;border:1px solid var(--km-border);border-radius:6px;background:#fff;cursor:pointer;font-size:12px;color:var(--km-muted);text-decoration:none;transition:.13s}
.kb-m .km-action-btn:hover{border-color:var(--km-primary);color:var(--km-primary)}

/* Sidebar */
.kb-m .km-sidebar{display:flex;flex-direction:column;gap:12px}
.kb-m .km-side-card{background:var(--km-surface);border:1px solid var(--km-border);border-radius:var(--km-radius);padding:14px 16px;box-shadow:var(--km-shadow)}
.kb-m .km-side-title{font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:.08em;color:var(--km-muted);margin-bottom:10px;padding-bottom:6px;border-bottom:1px solid var(--km-border)}
.kb-m .km-side-row{display:flex;justify-content:space-between;padding:5px 0;border-bottom:1px solid var(--km-border);font-size:13px;gap:8px}
.kb-m .km-side-row:last-child{border-bottom:none}
.kb-m .km-side-label{color:var(--km-muted);flex-shrink:0}
.kb-m .km-side-val{color:var(--km-text);font-weight:500;text-align:right;overflow-wrap:break-word;word-break:break-all;min-width:0}
.kb-m .km-side-val a{color:var(--km-primary);text-decoration:none}

/* TOC */
.kb-m .km-toc{background:var(--km-surface);border:1px solid var(--km-border);border-radius:var(--km-radius);padding:14px 16px;box-shadow:var(--km-shadow);position:sticky;top:16px}
.kb-m .km-toc-head{font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:.08em;color:var(--km-muted);margin-bottom:8px;padding-bottom:6px;border-bottom:1px solid var(--km-border)}
.kb-m .km-toc-list{list-style:none;margin:0;padding:0}
.kb-m .km-toc-list li{margin-bottom:2px}
.kb-m .km-toc-list a{font-size:12px;color:var(--km-muted);text-decoration:none;display:block;padding:4px 0 4px 10px;border-left:2px solid transparent;transition:.12s;border-radius:0 4px 4px 0}
.kb-m .km-toc-list a:hover,.kb-m .km-toc-list a.km-toc-active{color:var(--km-primary);border-left-color:var(--km-primary);background:rgba(99,102,241,.04)}
.kb-m .km-toc-list .h3 a{padding-left:22px;font-size:11px}

/* Related articles */
.kb-m .km-related-link{display:block;padding:6px 8px;border-radius:6px;font-size:12px;color:var(--km-text);text-decoration:none;transition:.12s;margin-bottom:2px;border:1px solid transparent}
.kb-m .km-related-link:hover{background:rgba(99,102,241,.08);border-color:rgba(99,102,241,.15);color:var(--km-primary)}

/* Stars */
.kb-m .km-stars{display:inline-flex;gap:1px;vertical-align:middle}
.kb-m .km-star{font-size:12px;color:#fbbf24}
.kb-m .km-star.empty{color:var(--km-border)}

/* Search results */
.kb-m .km-sr-wrapper{background:var(--km-surface);border:1px solid var(--km-border);border-radius:var(--km-radius);overflow:hidden;box-shadow:var(--km-shadow)}
.kb-m .km-sr-item{display:flex;gap:14px;align-items:flex-start;padding:16px 20px;border-bottom:1px solid var(--km-border);text-decoration:none;color:var(--km-text);transition:.13s}
.kb-m .km-sr-item:last-child{border-bottom:none}
.kb-m .km-sr-item:hover{background:rgba(99,102,241,.04)}
.kb-m .km-sr-icon{width:38px;height:38px;border-radius:8px;background:rgba(99,102,241,.1);display:flex;align-items:center;justify-content:center;font-size:16px;flex-shrink:0;margin-top:2px}
.kb-m .km-sr-body{flex:1;min-width:0}
.kb-m .km-sr-title{font-size:14px;font-weight:600;color:var(--km-text);margin-bottom:4px}
.kb-m .km-sr-excerpt{font-size:13px;color:var(--km-muted);line-height:1.6}
.kb-m .km-sr-meta{display:flex;gap:10px;margin-top:6px;flex-wrap:wrap}
.kb-m .km-sr-stat{font-size:11px;color:var(--km-muted)}
.kb-m .km-no-results{text-align:center;padding:52px 20px;color:var(--km-muted)}
.kb-m .km-no-results-icon{font-size:52px;margin-bottom:12px;display:block}
.kb-m .km-no-results p{font-size:15px;margin:0}

/* Alert */
.kb-m .km-alert{padding:12px 16px;border-radius:8px;font-size:13px;margin:10px 0;border:1px solid}
.kb-m .km-alert-warn{background:rgba(245,158,11,.08);border-color:rgba(245,158,11,.3);color:#92400e}

/* ── Responsive ────────────────────────────────────────────────── */
@media(max-width:960px){
  .kb-m .km-tile-grid{grid-template-columns:repeat(auto-fill,minmax(220px,1fr));gap:14px}
}
@media(max-width:880px){
  .kb-m .km-article-layout{grid-template-columns:1fr}
  .kb-m .km-sidebar{order:-1;display:none}
  .kb-m .km-cta-card{gap:14px;padding:18px 20px}
}
@media(max-width:600px){
  .kb-m .km-hero{padding:38px 16px 52px}
  .kb-m .km-hero-title{font-size:clamp(20px,6vw,28px)}
  .kb-m .km-tile-grid{grid-template-columns:1fr 1fr;gap:12px}
  .kb-m .km-tile-top{height:68px}
  .kb-m .km-tile-icon{width:40px;height:40px;font-size:20px}
  .kb-m .km-tile-articles{display:none}
  .kb-m .km-article-main{padding:18px 16px}
  .kb-m .km-container{padding:0 14px 32px}
  .kb-m .km-cta-card{flex-direction:column;text-align:center}
  .kb-m .km-cta-btn{width:100%;justify-content:center}
}
@media(max-width:420px){
  .kb-m .km-tile-grid{grid-template-columns:1fr}
}